Lab notes: April 2021
Join our Digital Lab Fellows for a virtual roundtable Join us to hear from some of the brightest minds working in the digital rights space...
Blog Posts
Found 225 posts
CR Members Share Their Experiences with Food Delivery Apps
In August, 2020, Consumer Reports (CR) investigated fee transparency with food delivery apps. We inspected four of the most widely used online food...
Calling all public interest tech researchers!
Are you passionate about privacy, security, or digital rights? Do you work on consumer protection research or new methods to study the digital world?...
Racial Discrimination in Algorithms and Potential Policy Solutions
As part of Black History Month, CR is highlighting some of the consumer issues that disproportionately affect Black communities. We have witnessed...
A New Approach to Protecting Online Privacy
Though consumers have a fundamental right to privacy, there is no comprehensive federal privacy law granting consumers baseline privacy and security...
CR’s Section 230 2020 Legislative Round-Up
Along with all else proffered by the year 2020, the year witnessed an unprecedented number of bills introduced in Congress that would alter or amend...
On Operating a Do Not Sell Authorized Agent Under CCPA
Consumer Reports became an authorized agent, submitted opt-out requests on behalf of California consumers — and learned a lot. The California...
Lab notes: January 2021
New investigation finds some auto insurers gave higher quotes to people with less education or lower-paying jobs – A new investigation by...
CR Digital Lab Investigates Privacy Practices of Mental Health Apps
Today, we’re sharing our findings from a comparative privacy evaluation of seven mental health apps. You can read the full report here. Why did we...
Help the Digital Lab Chart the Future of Consumers’ Data Rights
Image courtesy of Rebecca Wang and OpenIDEO’s Cybersecurity Visuals Challenge This fall, Consumer Reports’ reporting revealed that the California...
Research
2024
Data Defense, Evaluating People-Search Site Removal Services
CR Vulnerability Disclosures, Video Doorbells
2023
Who Shares Your Information with Facebook? Sampling the Surveillance Economy in 2023
P2P Payment Apps: A Case Study for a Digital Finance Standard
2022
Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
2021
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps
2000
California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Collecting #Receipts: Food Delivery Apps & Fee Transparency
White Papers
2024
2024 Consumer Cyber Readiness
2023
2023 Consumer Cyber Readiness
A Raw Deal for US Consumers: Online platforms will make changes to better serve European Consumers but not US Consumers
Future of Memory Safety: Challenges and Recommendations
2022
Consumer Cyber Readiness
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
2021
The Case for Fair Market Rules for the Largest Online Platforms
2020
Platform Perceptions: Consumer Attitudes on Competition and Fairness in Online Platforms
Privacy Front and Center
2000
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019
Survey Data
2019
Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey
2018
Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey
2017
Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey
2015
